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Everything you need to know about SmartEarn – from commissions to withdrawals. Can’t find what you’re looking for? Just reach out.
FAQ
Frequently asked questions
Quick answers to common questions about our platform.
Getting Started
Simply click the Register button on the top right. Choose your path – Affiliate or Vendor – fill in your details, and you’re ready to go. It takes less than 2 minutes.
Joining as an affiliate is completely free. Vendors pay a small commission on sales (from 2% to 5%) – no monthly subscription fees.
Absolutely! You can have both roles under one account. Just visit your dashboard and complete the vendor verification to start selling.
Commissions & Payments
Commission rates are set by vendors and typically range from 5% to 20% per sale. You can see the exact commission on each product page.
Payouts are instant once you request a withdrawal from your wallet (minimum ₦1,000 or equivalent). Funds are sent to your bank or mobile money within seconds.
We currently support NGN, USD, GHS, KES, and XAF. You can hold multiple currency wallets and withdraw in your local currency.
For Vendors
After vendor approval, go to your dashboard → Products → Add New Product. Fill in the details, set your price and affiliate commission, and publish. It goes live immediately.
Vendors pay a platform fee of 5% on each sale + the affiliate commission you set. There are no listing or monthly fees.
Yes! Digital products (e‑books, courses, software) are supported. We provide secure file hosting and automatic delivery after purchase.
Account & Security
Click Log in → Forgot password? Enter your email, and we’ll send a reset link within a minute.
Absolutely. We use bank‑grade encryption, and we never store your full bank details. All payments are processed by PCI‑DSS compliant partners (Paystack, Flutterwave).
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
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