Privacy Policy

1. Introduction

SmartEarn (“we”, “us”, or “our”) operates the SmartEarn platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

Personal Data: While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes but is not limited to:
• Email address
• First name and last name
• Phone number
• Bank account details (processed securely via our payment partners – we never store full account numbers)
• Address, State, Province, ZIP/Postal code, City

Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This includes your computer’s IP address, browser type, pages visited, time and date of visits, and other diagnostic data.

3. How We Use Your Data

SmartEarn uses the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process transactions and send you related information

4. Data Security

The security of your data is important to us. We use industry-standard encryption (SSL/TLS) and follow PCI DSS guidelines to protect sensitive information. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our payment processors (Paystack, Flutterwave) are PCI DSS compliant and handle your payment information securely.

6. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
• The right to access – request copies of your personal data.
• The right to rectification – request correction of inaccurate information.
• The right to erasure – request deletion of your personal data, under certain conditions.
• The right to restrict processing – request limitation of processing, under certain conditions.
• The right to object to processing – object to our use of your data, under certain conditions.
• The right to data portability – request transfer of your data to another organisation.

To exercise any of these rights, please contact us at privacy@smartearn.com.

8. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: privacy@smartearn.com
Address: 15B Admiralty Way, Lekki Phase 1, Lagos, Nigeria